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Consultation has concluded.
Purpose of Policy
The Fee Waiver and Reduction Policy establishes Council’s position in relation to requests to partially or fully waive various types of fees and charges. Its purpose is to manage these requests in a consistent, transparent, and equitable manner that is aligned with Council's goals and priorities.
This Policy applies to Council-set discretionary fees and charges as defined in the Fees and Charges Schedule of the Annual Budget and should be read in conjunction with that document.
The policy applies to any not-for-profit organisation, incorporated association, or unincorporated community group that provides a community benefit to the residents of the Shire and wishes to apply to have a fee and/or charge waived or reduced. Fee waivers and reductions may also be considered at the CEO’s discretion in exceptional circumstances, including but not limited to, those experiencing family violence and those impacted by natural disasters and extreme weather events.
The Policy outlines clear approval processes for such requests, ensuring that facilities are services are utilised in the best interest of our community.
Proposed Amendments to Policy
The Fee Waiver and Reduction Policy has been amended to include a clause that enables Hindmarsh Holiday Park fees to be waived or reduced at the discretion of the CEO:
As incentives of internal and external promotional campaigns where there is an identified community benefit;
As a ‘donation’ to a fundraiser, community auction, or charitable activity where there is an identified community benefit;
Where the accommodation is for a consultant or service provider engaged by Council; or
In emergency situations or where emergency accommodation is required, up to 7 nights, where no other stakeholder has initial responsibility.
Feedback from You
Before Council adopts the amended Policy, we'd like to hear from you! Please read the draft Policy (attached to this page) and complete the survey below and provide your feedback on the Policy and the proposed amendments.
Please provide your feedback by 11:59pm on Thursday 11 September 2025.
If you have any questions about this policy, please contact Petra Croot, Director Corporate and Community Services, on (03) 5391 4444, or email info@hindmarsh.vic.gov.au.
Outcome of Consultation
Council adopted this policy at the Council meeting held on Wednesday 24 September 2025.
Purpose of Policy
The Fee Waiver and Reduction Policy establishes Council’s position in relation to requests to partially or fully waive various types of fees and charges. Its purpose is to manage these requests in a consistent, transparent, and equitable manner that is aligned with Council's goals and priorities.
This Policy applies to Council-set discretionary fees and charges as defined in the Fees and Charges Schedule of the Annual Budget and should be read in conjunction with that document.
The policy applies to any not-for-profit organisation, incorporated association, or unincorporated community group that provides a community benefit to the residents of the Shire and wishes to apply to have a fee and/or charge waived or reduced. Fee waivers and reductions may also be considered at the CEO’s discretion in exceptional circumstances, including but not limited to, those experiencing family violence and those impacted by natural disasters and extreme weather events.
The Policy outlines clear approval processes for such requests, ensuring that facilities are services are utilised in the best interest of our community.
Proposed Amendments to Policy
The Fee Waiver and Reduction Policy has been amended to include a clause that enables Hindmarsh Holiday Park fees to be waived or reduced at the discretion of the CEO:
As incentives of internal and external promotional campaigns where there is an identified community benefit;
As a ‘donation’ to a fundraiser, community auction, or charitable activity where there is an identified community benefit;
Where the accommodation is for a consultant or service provider engaged by Council; or
In emergency situations or where emergency accommodation is required, up to 7 nights, where no other stakeholder has initial responsibility.
Feedback from You
Before Council adopts the amended Policy, we'd like to hear from you! Please read the draft Policy (attached to this page) and complete the survey below and provide your feedback on the Policy and the proposed amendments.
Please provide your feedback by 11:59pm on Thursday 11 September 2025.
If you have any questions about this policy, please contact Petra Croot, Director Corporate and Community Services, on (03) 5391 4444, or email info@hindmarsh.vic.gov.au.
Outcome of Consultation
Council adopted this policy at the Council meeting held on Wednesday 24 September 2025.
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